Effective Date: December 11, 2023

Thank you for shopping with Mansa Market. We appreciate your business and want to ensure your satisfaction with our products. Please carefully read and understand our No Return, No Refund Policy before making a purchase.

1. No Returns: We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at support@mansamarket.com within 7 days of receiving the product, providing details of the defect and supporting evidence such as photographs.

2. Defective Items: Defective items are subject to verification and approval by our customer service team. Once your return is approved, we will provide instructions for the return of the defective item. Please note that we will not accept returns for items damaged due to misuse, abuse, or normal wear and tear.

3. No Refunds: All sales are final, and we do not offer refunds. Refunds will only be provided in the case of defective items that cannot be replaced or repaired. If a refund is deemed necessary, it will be issued using the same payment method used for the original purchase.

4. Cancellation Policy: Once an order has been placed, it cannot be canceled or modified. Please review your order carefully before completing the purchase.

5. Shipping Fees: Shipping fees are non-refundable. If you receive a refund for a defective item, the cost of shipping will be included in your refund.

6. Contact Information: If you have any questions about our No Return, No Refund Policy, please contact us at support@mansamarket.com

By making a purchase from Mansa Market, you acknowledge and agree to abide by our No Return, No Refund Policy outlined above.  

Effective Date: December 11, 2023

Thank you for shopping with Mansa Market. We appreciate your trust and want to ensure that your shopping experience is seamless and enjoyable. Please review our shipping policy to understand how we handle the shipment of your orders.

1. Processing Time: Orders are typically processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.

2. Shipping Methods: We offer several shipping options for your convenience. The available methods and their estimated delivery times will be displayed at checkout.

3. Shipping Costs: Shipping costs are calculated based on the weight of your order and the selected shipping method. The total shipping cost will be displayed at checkout before you complete your purchase.

4. Shipment Confirmation and Tracking: Once your order has been processed and shipped, you will receive a confirmation email with tracking information. Please allow some time for the tracking information to be updated.

5. Shipping Restrictions: We currently offer shipping exclusively to addresses within the United States. Regrettably, we do not ship to international addresses or locations outside the United States at this time. We appreciate your understanding and apologize for any inconvenience this may cause.

6. Shipping Delays: While we strive to meet the estimated delivery times, unforeseen circumstances such as weather, customs delays, or other factors may cause delays. We appreciate your understanding in such situations.

7. Undeliverable Packages: Please ensure that the shipping address provided is accurate and complete. Undeliverable packages returned to us will be subject to additional shipping charges.

8. Missing or Damaged Items: If your order arrives with missing or damaged items, please contact our customer service team within 7 days of receiving your order. We will work with you to resolve the issue promptly.

9. Order Changes and Cancellations: Once an order has been placed, changes or cancellations may not be possible. Please double-check your order before completing your purchase.

10. Contact Information: If you have any questions or concerns about your order, please contact our customer service team at support@mansamarket.com.

Note: Mansa Market reserves the right to update and modify this shipping policy at any time. Please check our website for the most current information.

Thank you for choosing Mansa Market. We appreciate your business!